New Windows 11 Bug Freezes Remote Desktop App; Here’s How to Fix This Issue

A new Windows 11 bug could affect your Windows Remote Desktop app, making it crash or freeze. 

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This software issue affects users with the Windows 11 22H2 version. 

Since the new system bug affects the Remote Desktop software, it would certainly annoy those in the business environment. 

If you are among them, here’s the new Windows 11 bug works and how you can fix it if ever your Remote Desktop app crashes. 

New Windows 11 Bug Freezes Remote Desktop App

According to XDA Developers’ latest report, the new Windows 11 22H2 bug happens when users try to connect the Remote Desktop gateway or the Remote Desktop Connection Broker to other devices. 

New Windows 11 Bug Freezes Remote Desktop App; Here's How to Fix This Issue

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Also Read: New Windows 11 Insider Preview: Microsoft Rolls Out Energy Recommendations and More

The issue also occurs when you’re accessing a Remote Desktop Service collection or the RemoteApp and Desktop Connections. 

Users will receive an error message when the bug becomes active, such as “Configuring remote connection” and “Loading virtual machine.” 

As of writing, Microsoft hasn’t released an official fix to solve the software issue. But, the tech firm provided a workaround; remember, this is not 100% efficient. 

  1. First, access the Group Policy Management Console/Group Policy Editor. 
  2. Then, follow this path; Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client. 
  3. After that, look for the “Turn off UDP On Client” option and activate it. Just click the “OK” button and restart your Windows computer.  

Possible Causes of the Bug

Tech Target reported explained that the remote desktop connection problems are not new. There are various reasons why these issues happen. 

These include the following:

  • Firewall problems could affect your Remote Desktop Protocol (RDP), which can crash the Remote Desktop app. 
  • DNS issues could also be the main sources of Remote Desktop app crashes. 
  • If there’s a lack of valid communications path, then network failure might be causing your Remote Desktop app to freeze. 

You can click here to see further details about why the Windows Remote Desktop app crashes. 

Although Windows 11 still has some flaws, Microsoft is integrating various enhancements to improve its performance. 

Recently, the new Windows 11 default security feature was introduced. 

The Windows 11 Android 13 integration is also expected to happen. 

For more news updates about Windows 11 and other Microsoft systems, keep your tabs open here at TechTimes.

Related Article: Microsoft Windows 11 Rolls Out iCloud Photos Integration: Here’s How it Works

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Written by: Griffin Davis

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